Terms of Service

Article 1 (Purpose)

These Terms govern the conditions and procedures for using Itdasy, an AI assistant service for small beauty salon owners, and the rights and obligations between users ("Member") and Y2do ("Company").

Article 2 (Acceptance)

By creating an account or using the Service, you accept these Terms and our Privacy Policy. If you do not accept, you must not use the Service. AI processing choices are separate from required signup terms; review the provider-specific transfer, retention, training and fallback disclosures before using AI.

Article 3 (Eligibility)

The Service is intended for beauty salon professionals aged 14 or older. Minors under 14 are not permitted to register.

Article 4 (Service)

The Service provides customer, booking, revenue, and SNS content management tools augmented by AI. The Company operates 24/7 as best effort but may suspend service for maintenance or due to force majeure.

Article 5 (Subscriptions and Billing)

• Paid subscriptions are processed through the Apple App Store or Google Play. The checkout shows the actual price, trial, and renewal terms before purchase.
• Registration and free access do not start a subscription trial. Eligible monthly Apple/Google in-app purchases may include a 14-day trial, based on account history and checkout. Unless canceled before expiry, the trial converts to the paid monthly subscription. Yearly purchases charge immediately without a trial. Paid subscriptions are currently unavailable for purchase on the web.
• Plans: Free / Pro monthly (₩9,900) / Pro yearly (₩99,000).
• Subscriptions renew on the selected monthly or yearly cycle unless canceled. Apple and Google purchases are canceled in the relevant store. Service remains active until the end of the paid period.
• Apple and Google refunds follow the applicable store policy. Other refund inquiries, including any past web payment, may be sent to contact@itdasy.com.

Cancellation and refunds

Cancellation stops future renewal and is separate from a refund. Cancel Apple trials at least 24 hours before expiry and Google Play trials before expiry. The store displays your access end date. Uninstalling the app or deleting an account does not cancel a store subscription. Request Apple refunds through reportaproblem.apple.com, Google Play refunds through its support process, and other refund inquiries, including any past web payment, at contact@itdasy.com. Statutory withdrawal and non-excludable consumer rights remain applicable. See the cancellation and refund policy.

Article 6 (User Obligations)

1. Comply with applicable laws and respect the rights of others.
2. When entering end-customer data, obtain valid consent from those customers as the data controller. The Company acts only as a processor.
3. Maintain the security of account credentials and notify the Company of any unauthorized access.
4. Review all AI-generated output before publishing. You are solely responsible for final content decisions.

Article 7 (AI Output Disclaimer)

1. Advisory nature: All AI features (captions, chat assistant, retention scoring, etc.) are advisory. Final decisions and publishing are the user's responsibility.
2. No warranty: The Company does not warrant the accuracy, appropriateness, legality, completeness, or commercial value of AI output.
3. User review duty: Before publishing, users must verify compliance with advertising, medical, cosmetics regulations; absence of defamation, IP infringement, false claims; and no inadvertent disclosure of customer personal data.
4. Liability: Responsibility for published output depends on the conduct and applicable law. This provision does not exclude the Company's statutory liability.
5. Prohibited uses: impersonation, deepfakes, hate speech, illegal product promotion, content harmful to minors, spam. Violations result in permanent account termination.
6. Opt-out: Users may decline AI transfers or request withdrawal at contact@itdasy.com where no in-app control is available; core management features remain available.

Article 8 (Content Reporting)

Inappropriate AI-generated content can be reported via the in-app 🚩 flag button. The Company reviews reports and communicates necessary action, such as removal, warnings or account restrictions.

Article 9 (Intellectual Property)

• The Service and its software, design, trademarks are property of the Company.
• Content uploaded by Members remains owned by the Member; the Member grants the Company a limited license to operate and improve the Service.
• AI processing and output rights are subject to the applicable provider terms and law.

Article 10 (Termination)

• Members may terminate at any time via in-app Settings → Delete Account. Account access ends and deletion begins; legally retained records and external-provider deletion status follow the Privacy Policy.
• The Company may suspend or terminate accounts that violate these Terms, after reasonable notice where practicable.

Article 11 (Limitation of Liability)

The Company is not liable for damages caused by force majeure, third-party infrastructure failures (Google Cloud, Supabase, Cloudflare, Google, Apple), device/OS incompatibilities, or user negligence. For paid subscriptions, the Company's total liability is capped at fees paid by the user in the preceding three (3) months, except in cases of gross negligence or willful misconduct.

These exclusions do not exclude liability for willful misconduct, gross negligence or liability and consumer rights that cannot be limited by applicable law.

Article 12 (Governing Law and Disputes)

These Terms are governed by the laws of the Republic of Korea. Any dispute shall first be resolved in good faith. If unresolved, disputes are handled by the court having jurisdiction under applicable law.

Article 13 (Changes)

Material changes will be notified at least 30 days in advance via in-app notice and email. Other changes will be notified at least 7 days in advance. Continued use after the effective date constitutes acceptance.

Article 14 (Consumers in the EU/EEA and UK — Withdrawal Right)

If you are a consumer residing in the EU/EEA or the United Kingdom, you have a statutory right to withdraw from a distance contract within 14 days from the date of purchase without giving any reason (Directive 2011/83/EU; Consumer Contracts Regulations 2013 in the UK). However, by starting to use the paid service immediately after purchase and expressly consenting to that use, you acknowledge that your right of withdrawal may lapse once the service has been fully performed, in accordance with Art. 16(m) of the Directive (for digital content supplied not on a tangible medium). Where applicable, refund requests shall be directed to the Apple App Store or Google Play store of purchase, as we have no direct refund authority for IAP. Nothing in these Terms affects your mandatory consumer protection rights under the law of your country of habitual residence.

Article 15 (Consumers in the United States — Binding Arbitration and Class Action Waiver)

Please read this section carefully — it affects your legal rights. If you are a resident of the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") that is not resolved through good-faith negotiation within 30 days shall be resolved by final, binding, individual arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules (for claims under USD 250,000) or Comprehensive Rules (above that threshold), at a location mutually agreeable or conducted remotely. You and Y2do waive the right to trial by jury and to participate in any class, collective, or representative action. The arbitrator may award individual relief only, not class-wide relief.

30-day opt-out: you may opt out of this arbitration provision by sending an email to contact@itdasy.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect the remainder of the Terms. Disputes under USD 10,000 may be brought in a small-claims court of competent jurisdiction at either party's election.

This section does not prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for infringement of intellectual property rights.

Article 16 (Consumers in Other Jurisdictions)

• Brazil: consumers retain rights under the Código de Defesa do Consumidor (Law 8.078/1990). Disputes may be submitted to consumer protection bodies (PROCON).
• Australia: the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) applies. Nothing excludes non-excludable statutory guarantees.
• Canada: provincial consumer protection laws (including Quebec's Consumer Protection Act) prevail where mandatory.
• Japan: the Consumer Contract Act (消費者契約法) and the Act on Specified Commercial Transactions (特定商取引法) apply where mandatory.

Article 17 (Export Controls and Sanctions)

You represent that you are not located in, under the control of, or a national or resident of any country subject to a comprehensive US, EU, UK, or UN embargo, and you are not listed on any government list of prohibited or restricted parties (including OFAC SDN, UK HMT, EU consolidated list). You will not use the Service in violation of any applicable export control or sanctions laws.

Article 18 (Accessibility)

We strive to make the Service accessible in accordance with WCAG 2.1 Level AA where reasonably practicable. Users who encounter accessibility barriers may contact us at contact@itdasy.com; we will use reasonable efforts to address reported issues.

Article 19 (Precedence and Language)

These Terms are provided in Korean and English. The Korean version is the authoritative original; in case of conflict, the Korean version prevails, except where mandatory consumer-protection law of your country of residence requires otherwise (in which case such mandatory law prevails to the extent required).